Terms and Conditions

Terms and Conditions

Last updated: 18/10/2025

Welcome to Glitter Bells (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.glitterbells.com (“Site”) and any related services, including the purchase of our jewellery products (“Products”).
By visiting or shopping on our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

 

1. Definitions

  • “Customer,” “you,” “your” means any individual or entity purchasing or intending to purchase Products from our Site.
  • “Product(s)” refers to imitation or fashion jewellery and other accessories sold under the Glitter Bells brand.
  • “Order” means the confirmed request placed by the Customer for Products available on our Site.

 

2. Eligibility

You must be at least 18 years of age to make purchases through this Site.
By using the Site, you represent that you are legally capable of entering into binding contracts under applicable law.

 

3. Account Registration

  • You may browse the Site without registration.
  • To place an order, you may be required to provide accurate information such as name, address, phone number, and email ID.
  • You agree to keep this information accurate and up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

 

4. Product Information and Availability

  • All products displayed on Glitter Bells are imitation/fashion jewellery, not made of precious metals or stones unless stated otherwise.
  • We make every effort to ensure that descriptions, images, and pricing are accurate, but minor variations may occur due to lighting, photography, or screen display settings.
  • Product availability is subject to change without notice. We reserve the right to discontinue any Product at any time.

 

5. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of GST and other applicable taxes unless stated otherwise.
  • We reserve the right to revise prices at any time.
  • Payments must be made in full at the time of placing the order using the payment methods available on our Site (including credit/debit cards, UPI, Razorpay, GPay, Paytm, etc.).
  • You represent and warrant that you are the lawful owner of the payment method used for the transaction.

 

6. Order Confirmation and Acceptance

  • After placing your order, you will receive an order confirmation via email or SMS.
  • This confirmation does not signify acceptance — it indicates that we have received your order.
  • Your order is accepted only after we verify payment and dispatch the product.
  • We reserve the right to cancel any order for reasons including:
    • Product unavailability
    • Pricing or typographical errors
    • Payment issues or suspected fraud
    • Incorrect shipping information

 

7. Shipping and Delivery

  • We deliver products across India using reputed courier partners.
  • Orders are usually processed within 2–5 business days and delivered within 5–10 business days, depending on location.
  • Delays due to courier issues, public holidays, strikes, or natural events are beyond our control.
  • Once your order is shipped, you will receive tracking details via email or SMS.
  • Free shipping may be offered on selected orders based on promotions or minimum purchase value.

 

8. Returns, Replacements, and Cancellations

a. Returns and Replacements

  • Returns are accepted only for damaged, defective, or wrong products received.
  • You must notify us at jisha@glitterbells.com within 24 hours of delivery with your order ID, reason for return, and supporting photos/videos.
  • The product must be unused, with original packaging and tags intact.
  • Once verified, we may:
    • Replace the item, or
    • Offer store credit for future purchases.

Refunds are provided only in exceptional cases where replacement is not possible.

b. Non-Returnable Products

  • Products damaged due to customer mishandling, exposure to water, perfume, or chemicals are not eligible for return or replacement.
  • Earrings and personal wear items may not be accepted for hygiene reasons unless defective on arrival.

c. Order Cancellation

  • Orders can only be cancelled before dispatch. Once shipped, cancellations will not be accepted.
  • Glitter Bells reserves the right to cancel orders that violate these Terms.

 

9. Product Care and Warranty

  • Our imitation jewellery is designed for aesthetic wear and may tarnish over time with exposure to moisture, perfume, or sweat.
  • We recommend:
    • Storing items in dry, airtight containers
    • Avoiding direct contact with water and chemicals
  • No warranty is provided on wear and tear, breakage, or tarnishing.

 

10. Intellectual Property Rights

All materials on this Site, including text, images, graphics, product photos, logos, and designs, are the exclusive property of Glitter Bells and protected under Indian Copyright and Trademark laws.
Any unauthorized use, reproduction, or distribution is strictly prohibited.

 

11. Limitation of Liability

To the maximum extent permitted by law, Glitter Bells shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from use of our Products or Site.
  • Any inaccuracies in product descriptions or delays in delivery beyond our control.
  • Any loss or damage arising from unauthorized use of your account.

Our liability, if proven, shall not exceed the total amount paid for the Product.

 

12. Third-Party Services

Our Site may contain links to third-party sites (e.g., payment gateways or courier tracking).
Glitter Bells is not responsible for the content, privacy, or practices of any third-party website.

 

13. Privacy and Data Protection

Your privacy is important to us. Personal information collected on our Site is governed by our Privacy Policy.
By using the Site, you consent to the collection, storage, and use of your information as described therein.

 

14. Prohibited Activities

You agree not to:

  • Use our Site for any unlawful or unauthorized purpose.
  • Attempt to hack, disrupt, or damage the Site’s functionality.
  • Copy or resell our products, images, or brand materials.
  • Post defamatory, obscene, or abusive content.

Violation of these Terms may lead to suspension of access and/or legal action.

 

15. Indemnification

You agree to indemnify and hold harmless Glitter Bells, its owners, employees, and affiliates from any claims, losses, damages, liabilities, and expenses arising from:

  • Your use of the Site or Products;
  • Violation of these Terms; or
  • Infringement of any third-party rights.

 

16. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including natural disasters, lockdowns, strikes, or network failures.

 

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
All disputes are subject to the exclusive jurisdiction of the courts of Kerala, India.

 

18. Contact Information

For any queries, complaints, or feedback, contact us at:

Glitter Bells
Email: jisha@glitterbells.com
Address: Glitter Bells, 446A, Kodannur PO, Thrissur 680563, Kerala, India.

 

19. Entire Agreement

These Terms constitute the entire agreement between you and Glitter Bells and supersede all prior communications or understandings relating to the use of our Site or purchase of Products.